Privacy Policy for The Blissful Moments

1.1 Personal Information

When you create an account or otherwise interact with the Service, we may collect information that can be used to identify you, such as your name, email address, or other contact details.

1.2 Usage Data

We automatically collect certain information when you use or access the Service, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This information helps us analyze how users interact with the Service.

1.3 Content Uploaded

The Service allows users to upload content (such as photos, text, or other materials) to memorial pages. Any information you provide in connection with such content will be stored by us. While you have control over what information you choose to upload, please avoid sharing sensitive personal data unless strictly necessary.

2.1 Providing and Maintaining the Service

We use your information to set up and manage memorial pages, authenticate user accounts, process payments (if relevant), and facilitate user contributions.

2.2 Improving the Service

We use the information we collect to understand user behavior, troubleshoot issues, and improve our features and offerings.

2.3 Communication

We may use your email or other contact information to send you important updates about the Service, such as changes to this Privacy Policy, new features, security alerts, or administrative messages.

2.4 Marketing and Promotions

With your consent, we may send you promotional emails or information about new services or special offers that may be of interest to you. You may opt out of marketing emails at any time by following the unsubscribe link in each communication.

2.5 Legal Compliance

We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests.

3.1 Cookies

We may use cookies, web beacons, or similar technologies to collect information about your activities on our website or dashboard. Cookies are small text files placed on your device that help us remember your preferences and personalize your experience.

3.2 Managing Cookies

Most web browsers allow you to refuse or delete cookies through the settings. However, if you choose to disable cookies, some features of the Service may not function properly.

4.1 Service Providers

We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing (for example, Stripe), cloud storage (such as AWS S3 or Google Cloud Storage), data analytics, or customer support.

4.2 Legal and Safety Reasons

We may disclose your information if required by law or if we believe that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) act in urgent circumstances to protect the personal safety of users or the public, or (d) protect us against legal liability.

4.3 Business Transfers

In the event of a merger, acquisition, bankruptcy, or other reorganization, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your personal information with your explicit permission for other purposes not listed above.

5.1 Retention Period

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

5.2 Memorial Page Data

Content on memorial pages will be retained based on the user’s subscription status. If the subscription expires and is not renewed within the 30-day grace period, the memorial page and all associated data may be deleted permanently.

6.1 Measures Taken

We use commercially reasonable security measures to protect the personal information we collect and store. These measures include the use of secure servers and encryption where appropriate.

6.2 No Absolute Security

While we strive to protect your information, no security system is impenetrable. We cannot guarantee the absolute security of your data. You are responsible for keeping your account credentials confidential.

7.1 General Scope

The Service is not directed to individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children without appropriate parental or guardian consent.

7.2 Parental Supervision

If you believe that a child under the age of majority has provided us with personal information without parental or guardian consent, please contact us so we can take steps to remove such information and terminate the child’s account if necessary.

8.1 Storage

Information we collect may be stored and processed in locations where we or our service providers maintain facilities, which may include jurisdictions outside your home country.

8.2 Consent to Transfer

By using our Service, you consent to the transfer of your information to these facilities, including those located in countries that may have different data protection laws than your home jurisdiction.

9.1 External Websites

The Service may contain links to external websites or services. We are not responsible for the content, privacy policies, or practices of any third parties. We encourage you to review the privacy policies of any third-party services you access.

10.1 Updating Your Information

You can update or correct your account information at any time by logging into your account and editing your profile details.

10.2 Access and Deletion

Depending on local law, you may have the right to request access to, or deletion of, the personal information we hold about you. You can contact us to make such a request. We will respond in accordance with applicable law.

10.3 Opt-Out

You may opt out of receiving marketing emails from us by following the unsubscribe link in those communications. However, you will continue to receive transactional or administrative messages regarding the Service.

11.1 Updates

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated version on our website or by sending an email. Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of such changes.